Buildabrand is a growing creative agency specialising in branding solutions for small and medium-sized businesses. With a rapidly expanding team, they needed reliable technology infrastructure to support seamless communication both in-office and remotely.
Buildabrand faced two critical issues:
Unreliable WiFi – Their existing internet setup struggled with bandwidth and coverage, slowing down daily operations and collaboration tools.
Professional phone system – Staff relied on personal mobiles for client calls, exposing private numbers and lacking a unified communication structure. This created privacy concerns and made it harder to present a consistent brand image.
Cumulus designed and implemented a solution tailored to Buildabrand’s needs:
WiFi Infrastructure Upgrade
Installed business-grade WiFi throughout the office.
Ensured strong coverage across all areas, with scalable bandwidth to handle team growth.
Set up secure guest networks for visitors, keeping internal data safe.
8x8 Phone System Integration
Configured 8x8 across all employee smartphones.
Each team member received their own extension, allowing direct dialling internally.
Outbound calls now display the company’s main number instead of personal mobiles, protecting privacy and maintaining professionalism.
Enabled flexibility for remote and hybrid work, with employees able to make and receive calls anywhere.
Improved Productivity – With fast, stable WiFi, collaboration tools (video calls, file sharing, project management software) now run without disruption.
Professional Communications – Clients see one consistent number when receiving calls, enhancing trust and brand image.
Employee Privacy & Flexibility – Staff can work from anywhere without revealing personal details, while still being fully reachable.
Future-Ready Setup – Buildabrand’s new systems are scalable, ready to grow alongside the business.
Feel you are having the same problems Buildabrand used to have?
