Small to mid sized businesses

Flexible Solution

Latest IP phones

Mobile first IP Phones

Seamless mobile integration

Mitel MiVoice 250

More than just a phone system, MiVoice Office 250 has the power to transform your small to mid-size business.

Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides mobility solutions to support your employees on the go, the MiVoice Office 250 is the answer.

With MiVoice Office Application Suite, your small business has everything you need to enhance your employees’ overall productivity, customer service delivery and quality of decision-making.

Mitel Phone Manager enables you to take advantage of the features of the MiVoice Office 250 straight from your PC. With MiVoice Office Call Reporter, your small business has immediate access to a comprehensive and easy-to-use call reporting and management application for the MiVoice Office 250 as part of the MiVoice Office Application Suite.

Mobile First IP Phones –The MiVoice 6900* series boasts exceptional HD audio quality, one-touch Bluetooth pairing and seamless integration with your mobile phone Unlock the full potential of your small business’s customer experience with valuable insights into every customer interaction with this call recording application for the MiVoice Office 250.

If you are still relying on a traditional PBX in your organisation, it could be time to consider moving to a hosted solution to realise all the benefits that cloud-based telephony has to offer.

Hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the system through a standard IP handset or a softphone – a screen-based virtual phone with headset. Calls are made and received over a broadband connection. From there they are routed to PSTN fixed and mobile devices.

As well as giving your organisation access to low-cost and free IP calling, a hosted system puts a huge range of smart call management features at your fingertips. Mobiles and other devices can also be integrated.

Perhaps most important is the degree of control a hosted system gives you. Your organisation’s entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface, and it’s great for businesses with multiple sites and remote/mobile workers.

Telephony in the cloud

Calls over broadband connection

Easy to manage

Multiple site friendly

Great for remote/mobile workers

Saves your business money

Easily scalable

More reliable

Significantly less expensive than traditional phone lines

Phone lines over the internet

What is SIP Trunking?

SIP Trunking is a method by which business phone systems can operate using an internet connection instead of a traditional phone line.

SIP Trunking:

  • Costs less – Saves money on your business phone bills
  • Scales easier – Makes it easy to scale your operation pain-free
  • Is more reliable – Offers increased phone service reliability

SIP trunking is provided by SIP providers, which are similar to traditional phone companies, except SIP providers give access to phone lines over the internet (and SIP service is significantly less expensive – sometimes as much as 60-80% less).

Geo Numbers

Geo numbers fall into two main categories: non-geographic numbers and Geographic numbers. Non-geographic numbers are cloud-based numbers such as 0800, 0844, 0845 and 0871. For the caller, calls to 0800 numbers are free from a UK landline, whereas there will be a set charge for 0843, 0844, 0845 and 0871.

Geographic numbers are 01, 02 and 03 landline numbers that live in the cloud. These can give a company a virtual nationwide presence – for example a Cambridgeshire based company wishes to have a presence in London. They simply have a 0207 number that will ‘point’ toward their 01223 number. This also has the added bonus of saving money by removing the need for installing office space or installing new lines and phone systems.

Cloud based numbers

0800 freephone numbers

Virtual nationwide presence

No new lines required

Geographic and non geographic numbers